Privacy Policy

1. Who We Are

Regalia Global ("we", "us", "our") is an international student recruitment company. We act as a data controller in respect of the personal data we collect and process. Our registered address and contact details are available on request by emailing [email protected].

This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website at regaliaglobal.com, contact us, or use our student placement services. It applies to prospective students, current students, parents or guardians, and university partners.

2. The Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

• Identity data: first name, last name, date of birth, nationality, passport or ID details.
• Contact data: email address, telephone number, postal address.
• Academic data: qualifications, transcripts, personal statements, English language test results.
• Application data: university preferences, programme choices, application documents.
• Technical data: IP address, browser type, pages visited, time spent on site (collected via cookies and analytics tools).
• Communications data: records of emails, calls, or messages between you and our team.

We do not knowingly collect personal data from children under the age of 13 without parental consent.

3. How We Collect Your Data

We collect personal data through the following means:

• When you complete an enquiry or contact form on our website.
• When you email, call, or message us directly.
• When you submit documents as part of a university application.
• Automatically, through cookies and similar tracking technologies when you browse our website.
• From third parties, such as referral partners or university admissions teams, where they share your data with us in connection with a placement.

4. How We Use Your Data

We use your personal data for the following purposes:

• To provide our student recruitment and placement services.
• To match you with suitable universities and programmes.
• To submit applications to universities on your behalf (with your consent).
• To communicate with you about your application, visa requirements, and pre-departure arrangements.
• To respond to your enquiries and provide customer support.
• To comply with our legal and regulatory obligations.
• To improve our website and services through analytics.
• To send you relevant information about our services, where you have consented to receive such communications.

5. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Contract: processing is necessary to provide our services to you.
• Legitimate interests: to operate and improve our business, provided your interests do not override ours.
• Consent: where you have given us explicit consent, such as for marketing communications.
• Legal obligation: where we are required to process data to comply with applicable law.

6. Sharing Your Data

We may share your personal data with:

• Partner universities: to process your application and assess your suitability for admission.
• Visa and immigration advisors: where relevant to your application, with your consent.
• IT and software service providers: who process data on our behalf under data processing agreements.
• Regulatory authorities: where required by law.

We do not sell your personal data to third parties. Where we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For student application data, we typically retain records for up to 7 years following the conclusion of our services. You may request deletion of your data at any time, subject to our legal obligations.

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access: to request a copy of the data we hold about you.
• Right to rectification: to request correction of inaccurate data.
• Right to erasure: to request deletion of your data in certain circumstances.
• Right to restrict processing: to request that we limit how we use your data.
• Right to data portability: to receive your data in a structured, machine-readable format.
• Right to object: to object to processing based on legitimate interests or for direct marketing.
• Rights related to automated decision-making: we do not make solely automated decisions that significantly affect you.

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies

Our website uses cookies to improve your browsing experience and to analyse site traffic. Cookies are small text files placed on your device. You can control cookies through your browser settings. By continuing to use our website, you consent to our use of cookies in accordance with this policy. We use the following types of cookies:

• Essential cookies: necessary for the website to function correctly.
• Analytics cookies: to understand how visitors use our site (e.g. page views, session duration).

10. Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Regalia Global
Email: [email protected]